IT Infrastructure and Operations Assessment
Regardless of size, companies today want to ensure that their IT Infrastructure is not only reliable, but is
architected and designed to support existing and future business opportunities. Too often times
maintaining and advancing technology along with the business, is overlooked or postponed, and not
aligned with the business. This can be true whether your IT infrastructure is on premise or sourced.
Further, IT Operations that support the business must also be agile, and adapt to business demands.
Business development and growth should not be deterred by IT technology or operations.
Management Partners helps these companies by assessing the current technology, current business
initiatives, and future business strategies and develops a program to ensure alignment.
Assessment Reports include the status and gap analysis of the following:
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Data Center, including facility profile and age, tier rating, locations, owned or third party, security,
maintenance, power and cooling
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Mainframe environment, including LPARs, maintenance, pricing if third party, capacity
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Server infrastructure
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Physical platforms – Wintel, Unix/Linux, etc.
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Virtual environments
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Application environments – Dev, Test, Prod
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Security, Monitoring and Tools
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Storage and Backup, including SAN, NAS, VTL, etc.
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Network & Telecommunications – LAN/WAN, data and voice circuits, routing, security, firewalls,
telecom equipment, call centers
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ITIL Processes & Procedures, including Change Control, Incident, Problem and Demand
Management
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Other Infrastructure
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Email – Exchange, Office 365
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Collaboration Tools – WebEx, Microsoft Lync/Skype
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High Availability (HA)/Redundancy
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Refresh – Hardware, Facilities
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Maintenance Plans/Contracts
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Help Desk and Deskside Support
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SLAs
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Sarbanes-Oxley
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Agile Infrastructure
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Private, Hybrid and Public cloud
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Hyperscale computing
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Agile Maturity Model
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Continuous integration, testing and deployment
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DevOps
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IaaS, PaaS
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Organizational integration
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Agile Metrics and communications capabilities
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Disaster Recovery data center and infrastructure
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Sourcing and Cloud Adoption
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Contract Management
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Review and assess current contracts
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Assess Contract Change Management Process
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Identify key renewals terms and conditions
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Identify industry best practices