Small, focused teams - undiluted talent and expertise
The firm deliberately operates with small teams to focus on the quality delivery of consulting services from senior, experienced practitioners only. While small, we have an extraordinary knowledge base, with deep experience in technology, business and IT processes, and organizational transformation.Services
Our consulting services are centered on your most critical challenges and opportunities in strategy, organization, operations, transformation, technology, digital, analytics, governance and risk. We bring in-depth technical and functional expertise, but we are also recognized for analysis and delivery that spans silos and delivers value across the board. Working effectively with your staff up through the c-suite and board of directors, our solutions are more than just strategy or tactical; we deliver operational outcomes that meet strategic objectives.
Operational Excellence
For decades, it’s been clear that when IT is involved, operational excellence is dependent on the
optimized intersection of people, process and technology. Numerous approaches have been proposed
and popularized over the years, from Total Quality Management and quality work circles through
approaches such as ITIL, Six Sigma and Lean, along with work by the likes of Hammer and Champy,
Deming, Juran, Crosby, Nolan Norton, Taichi Ohno, Peter Drucker, and many more. With all of these
approaches having been put forth, If nothing else, it’s clear that operational excellence will not be
achieved by simply following a cookbook recipe.
Management Partners has deep hands-on experience in numerous approaches to achieving operational
excellence, with extensive knowledge and expertise managing all aspects of the “golden triangle”:
people, process and technology to drive improved outcomes. Far beyond promoting rote methodology,
we have hands on expertise in each of these areas, including:
•
Organization Improvement
o
Assessment of roles and capabilities
o
Organization alignment with IT / business needs
o
Role / personnel realignment
o
Roadmapping and organization transition
•
Process Improvement
o
Reengineering, BPR, Lean, Six Sigma
o
Current state process mapping
o
Future state optimization and transition planning
o
Outcome driven transformation and assessment
•
IT Service Management
o
IT as a customer facing service
o
Measurable costs and specific outcomes
o
KPIs that align explicitly to business priorities
o
Balanced Scorecards
o
Objective assessment, continual improvement
o
ITIL v3, MOF (Microsoft Operations Framework)
o
Tool planning/implementation (ServiceNow, etc.)
•
Governance, Risk and Compliance (GRC)
o
Balancing performance, risk and transparency
o
IT and Information Security
o
Standards, Assessment, Remediation
o
Key Controls
Operational Excellence
© 2017 Management Partners, Inc.
Small, focused teams - undiluted talent and expertise
The firm deliberately operates with small teams to focus on the quality delivery of consulting services from senior, experienced practitioners only. While small, we have an extraordinary knowledge base, with deep experience in technology, business and IT processes, and organizational transformation.
Operational Excellence
For decades, it’s been clear that when IT is involved, operational excellence is
dependent on the optimized intersection of people, process and technology.
Numerous approaches have been proposed and popularized over the years, from
Total Quality Management and quality work circles through approaches such as
ITIL, Six Sigma and Lean, along with work by the likes of Hammer and Champy,
Deming, Juran, Crosby, Nolan Norton, Taichi Ohno, Peter Drucker, and many more.
With all of these approaches having been put forth, If nothing else, it’s clear that
operational excellence will not be achieved by simply following a cookbook recipe.
Management Partners has deep hands-on experience in numerous approaches to
achieving operational excellence, with extensive knowledge and expertise
managing all aspects of the “golden triangle”: people, process and technology to
drive improved outcomes. Far beyond promoting rote methodology, we have
hands on expertise in each of these areas, including:
•
Organization Improvement
o
Assessment of roles and capabilities
o
Organization alignment with IT / business needs
o
Role / personnel realignment
o
Roadmapping and organization transition
•
Process Improvement
o
Reengineering, BPR, Lean, Six Sigma
o
Current state process mapping
o
Future state optimization and transition planning
o
Outcome driven transformation and assessment
•
IT Service Management
o
IT as a customer facing service
o
Measurable costs and specific outcomes
o
KPIs that align explicitly to business priorities
o
Balanced Scorecards
o
Objective assessment, continual improvement
o
ITIL v3, MOF (Microsoft Operations Framework)
o
Tool planning/implementation (ServiceNow, etc.)
•
Governance, Risk and Compliance (GRC)
o
Balancing performance, risk and transparency
o
IT and Information Security
o
Standards, Assessment, Remediation
o
Key Controls
© 2017 Management Partners, Inc.
Services
Our consulting services are centered on your most critical challenges and opportunities in strategy, organization, operations, transformation, technology, digital, analytics, governance and risk. We bring in-depth technical and functional expertise, but we are also recognized for analysis and delivery that spans silos and delivers value across the board. Working effectively with your staff up through the c-suite and board of directors, our solutions are more than just strategy or tactical; we deliver operational outcomes that meet strategic objectives.
Operational Excellence
MANAGEMENT PARTNERS
- Services - Overview
- Pre/Post M&A Assessment and Strategy
- Interim Executive Services
- Operational and Organization Transformation
- Strategic Sourcing
- Managed Service Integration and Sourcing
- Global Strategy
- IT Infrastructure and Operations Assessment
- Infrastructure Risk Assessment
- Data Center Design / Build / Relocate
- Application Lifecycle Management
- Operational Excellence
- Enterprise Information Management
MANAGEMENT PARTNERS
- Services - Overview
- Pre/Post M&A Assessment and Strategy
- Interim Executive Services
- Operational and Organization Transformation
- Strategic Sourcing
- Managed Service Integration and Sourcing
- Global Strategy
- IT Infrastructure and Operations Assessment
- Infrastructure Risk Assessment
- Data Center Design / Build / Relocate
- Application Lifecycle Management
- Operational Excellence
- Enterprise Information Management
